Items should be sent back to 213 King St. Alexandria, VA 22314
Your account will be credited (or exchange shipped out) upon receiving your return.
*Holiday policy: extended to 14 days after December 24th!
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Please note, purchases made in stores can only be returned for an exchange or for store credit.